The underlying Cost of Downtime and How to Combat it

It’s quite astonishing how fast the enterprise business has changed over the decade. With increased reliance on IT, businesses heavily invest in mission and business critical applications. Industries like telecommunication, ISP’s and banks heavily depend on datacenter throughput in order to cater to the internal needs of organizations as well as external needs of customers who pay hefty amounts for access to IT applications. Such an unprecedented dependency on IT infrastructure has made the relationship between infrastructure investment and datacenter availability – directly proportional. Businesses simply can’t afford any loss of revenue or any form of business disruption.

The true cost of even a single downtime heavily impacts business profitability and customer satisfaction. As soon as businesses begin neglecting modernization of the infrastructure in place for data centers, many red flags begin to arise in terms of high operational costs, unsuitable system reliability, data loss and poor reliability as well as agility. The cost of downtime can be calculated in terms of outage duration, the number of people impacted by the outage, lost customers and revenue down the drain. If the downtime occurs in peak hours, the effect will surely be more dangerous for the business.

Downtime cost per minute, hour, day and year

They say time is money, but in this modern world of IT, downtime costs a lot of money for businesses. Talking in numbers, a single minute of data center downtime can cost a business over $8,851; and the figure is increasing with every passing day. The cost of per hour downtime varies from business to business. However, the average per hour cost of downtime lies between $100,000 to $300,000. Gartner estimated that a typical business experiences 87 hours of downtime per year on average leading to revenue losses exceeding $3.6 million. This may seem like a small number for many but it’s a huge number for businesses that earn billions per minute, which is why the end goal for businesses is to take IT downtime to 0%.

Downtime – A costly affair for customers and company reputation

Loss of customers and impact on reputation is as crippling as loss of revenue. If the outage occurs at business peak time, you fail to deliver on the commitment made to your client. You not only lose your current client, you also lose future clients because the overall business reputation gets hurt. The loss of data during outages is even worse, as restoring takes time and affects the workload and workforce.

All these things say a lot about the importance datacenter uptime holds for businesses, which is why there is a dire need to maximize it.

Time to Combat Downtime

A lot of businesses pour-in streams of cash to modernize their datacenter infrastructure in order to cater to downtime problems and relevant costs; but don’t see the right return on investment.

IT and datacenter infrastructure downtime can be minimized by setting realistic RTOs (Recovery time objectives) and RPOs (Recovery Point Objectives). Businesses also need to define their exact IT needs and find an IT solution that offers to meet relevant recovery objectives. The idea is to invest in solutions that require minimal training of the IT team, are scalable, flexible, agile and definitely not complex. Above all, it should deliver on the promised benefits and results.

Businesses that want to make efforts to minimize datacenter and application downtime without requiring heavy investments and complex IT trainings for IT teams should opt for the HCA. Built with Dell OEM servers, one on-site node and a 100% software-defined HyperConverged Infrastructure; StarWind makes sure your business suffers minimum or no downtime. The responsibility of migration and integration of hardware and software gets off your shoulders and your business gets HCA ProActive Support that monitors the cluster 24/7 and also predicts and reacts to system failures before any serious damage is done.